Recent Posts

SERVPRO and the Red Cross team up to prepare communities and businesses for disasters

5/25/2016 (Permalink)

If you are not aware of the Ready Rating™ program, it is a free, web-based program developed to help businesses, schools and organizations plan and prepare for disasters and emergencies.

Unfortunately, Up to 40% of businesses don’t survive disasters, with 80% going out of business, if not back up within a month. SERVPRO would like to help increase the odds and has supported the Red Cross for over 3 years; our donations to the organization to date exceed one million dollars.

Benefits of the Ready Rating™ program include:

• 123 Assessment that assesses possible threats and their possible impacts

• Ready Rating Scorecard that provides current readiness levels

• Ready Rating Next Steps Report that provides customized recommendations and a ranking of implementation actions, according to resources required

• Emergency Response Plan to outline steps to take before, during and after an emergency

• Additional assessments, tools and resources developed by Red Cross experts

Your business or organization can join now at, and if you are in need of emergency water or fire help please call SERVPRO of Murrieta at (951)894-4392.

Water damage tips to reduce damage to your home

3/2/2016 (Permalink)

Water Damage Water damage tips to reduce damage to your home Kitchen ceiling with sagging from water damage

A water damage can be devastatingly stressful to a homeowner. You can feel helpless and overwhelmed. Although calling a professional is the first step we always recommend, there are some things you can do to help reduce the damage while you wait for professionals to arrive.


  • Shut off the water source if possible
  • Turn off circuit breakers for wet areas of the home or building
  • Remove as much excess water as possible by mopping or blotting with towels
  • Remove lamps and other tabletop items and wipe wood furniture with a towel
  • Remove and prop up wet upholstery cushions for even drying
  • Place foil or wood blocks between furniture legs and wet flooring
  • Remove any paintings, electronics or anything else that is sensitive to moisture and put in a dry area of the house

Taking the above steps can really help decrease the amount of damage to your home after a water leak. There are also a few practices that you should avoid after a water damage, because they can cause more damage or harm to yourself or your family.


  • Enter rooms with standing water where electric shock hazard may exist, such as when electric outlets, switches or circuit breakers are exposed to water 
  • Leave books, newspapers or other colored items on wet carpet or furniture
  • Leave wet oriental rugs or other colored rugs on carpeting
  • Use household vacuum cleaner to remove water because risk of electric shock
  • Use TV’s or other electrical appliances while standing on wet floor
  • Turn on ceiling fan in rooms where the ceiling is wet
  • Enter a room where ceiling is wet and sagging
  • Spread contaminated water by walking unnecessarily throughout the house
  • Use personal fans if the water in the home is contaminated

The most important “do” is to call a professional, trained water mitigation specialist such as SERVPRO of Murrieta at (951)894-4392.

Protect your home from flood damage this winter

12/29/2015 (Permalink)

Water Damage Protect your home from flood damage this winter Fema Flood Insurance Flyer

The National Oceanic and Atmospheric Administration predicts that rainfall could be extremely heavy this year due to El Nino. This could lead to devastating floods. The 1997 El Nino storms caused an estimate $550 million dollars in flooding damage statewide.

 SERVPRO of Murrieta is encouraging Murrieta homeowners to stay safe and try to reduce damage to their property as much as possible. Here are some tips that can help

·        Review your current homeowners insurance policy and become familiar with what is and is not covered, as damage due to flooding is typically not covered.

·        Call your insurance agent to purchase flood insurance for your home (and business) and its contents.

·        Make a flood plan and plan evacuation routes.

·        Itemize and take pictures of possessions.

·        Keep valuable items and family heirlooms on the upper floors of your home or building.

·        Clear debris from gutters and downspouts.

·        Move furniture, valuables, and important documents to a safe place.

·        Create a safety kit with drinking water, canned food, first aid, blankets, a radio, and a flashlight.

·        Post emergency telephone numbers by the phone and teach your children how to dial 911.

·        Plan and practice a flood evacuation route with your family.

·          Have a plan to protect your pets.

If you do experience water damage in your home, please call an expert as soon as possible to dry the area to prevent secondary damage, such as mold.

SERVPRO of Murrieta has emergency crews that are ready to respond 24/7. Call (951) 894-4392.

Homeowners may want to consider flood insurance this winter

12/10/2015 (Permalink)

Water Damage Homeowners may want to consider flood insurance this winter Neighborhood flooded after heavy rain

As water damage restoration professionals, one of the most difficult parts of our SERVPRO technician’s job is encountering a customer who has damage that is not covered by their insurance. Unfortunately, some insurance companies do not do a good job of explaining what type of losses homeowner’s insurance covers.

One of the most frequent coverage issues we run into is outside flooding. Most homeowners insurance policies do not cover flood water that comes from outside, into a home. For this type of loss, you will need to purchase a separate flood policy.

With El Nino quickly approaching, it’s time for homeowners in Murrieta, Hemet and Sun City to decide if they could be in an area where flooding could occur. Flood policies take 30 days to go into affect, so don’t put it off any longer.

For information on flood insurance you can visit, and if you do have flooding in your home, please call the helpful professionals at SERVPRO of Murrieta at (951)894-4392 or visit

House fire dangers increase during the holiday season

11/12/2015 (Permalink)

Fire Damage House fire dangers increase during the holiday season Kitchen fire damage

Cooking fires are one of the leading causes of fire in a home, and the three most common days for these fires to occur are Thanksgiving, Christmas Eve and Christmas. Fires due to candles also increase in December, according to the National Fire Prevention Association.

SERVPRO of Murrieta wants to encourage homeowners to take extra care by not leaving candles or stoves burning unattended. 

If you do experience fire damage in your home, there are some things you can do to limit the damage after the fire is safely put out.

  • Limit the movement in the home to prevent soot particles from being embedded into upholstery and clothing
  • Place dry colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
  • Wipe soot from chrome kitchen and bathroom faucets trim and appliances then protect these surfaces with a light covering of lubricant
  • Change the HVAC filter, but leave the system off until it can be inspected
  • Don’t attempt to wash any walls, surfaces or upholstery without contacting a fire restoration specialist. 
  • Don’t turn on ceiling fixture if the ceiling is wet. Wiring may be wet or damaged and can cause electrical shock, and air movement may create secondary damage.
  • SERVPRO of Murrieta wishes you a safe and joyous holiday season! We have emergency crews ready for any size fire damage. Please call (951) 894-4392.